Last updated: 01.11.2025
Panorama Fabrica de Mobila operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Panorama Fabrica de Mobila is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us.
If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.
By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.
We collect information that identifies or may reasonably be linked to you (“personal information”). This includes:
Contact information: name, billing address, shipping address, email, and phone number.
Financial information: payment details, such as credit/debit card information (processed securely via Shopify Payments / Stripe / Netopia).
Account information: username, password, preferences, and order history.
Transaction details: items viewed, added to cart, purchased, or returned.
Communications: messages sent to our customer support.
Device and usage information: IP address, browser type, and activity logs.
We do not knowingly collect information from individuals under the age of majority in your jurisdiction.
We collect personal information in the following ways:
Directly from you: when you create an account, make a purchase, or contact us.
Automatically: through cookies, analytics tools, and similar technologies.
From our service providers: who assist in payment, logistics, and marketing.
You can manage cookie preferences in your browser settings.
We use your personal information to:
Process and fulfill orders, including shipping and returns.
Communicate with you about your orders or inquiries.
Improve and personalize our Services.
Send you updates, marketing emails, or promotions (only with your consent).
Prevent fraud and maintain platform security.
Comply with legal obligations (tax, accounting, consumer protection).
You may opt out of marketing emails at any time via the unsubscribe link.
We may share personal information with:
Shopify, which powers our store and provides secure hosting.
Payment processors, such as Stripe or Netopia.
Shipping and logistics partners, to deliver your orders.
Analytics and marketing partners, to improve our Services and communication.
Authorities, when required by law.
We do not sell or rent personal data to third parties.
Your data may be transferred to servers outside of Romania or the European Union (e.g., Shopify’s servers in Canada or the United States).
When this happens, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure data protection.
We retain personal information only as long as necessary to:
Provide our Services,
Comply with legal requirements,
Resolve disputes, and
Enforce agreements.
After this period, your data will be securely deleted or anonymized.
If you are located in the European Union or EEA, you have the right to:
Access your personal data,
Request correction or deletion,
Restrict or object to processing,
Withdraw consent at any time, and
Lodge a complaint with the Romanian Data Protection Authority (ANSPDCP).
To exercise these rights, contact us at office@panoradea.ro.
We apply strict technical and organizational measures to protect your data.
However, no system is 100% secure. Avoid sending sensitive information via unsecured email.
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Significant changes will be communicated via email or a site notice.
For questions about this Privacy Policy or your personal data, please contact: office@panoradea.ro
Panorama Fabrica de Mobila
Str. Matei Corvin Nr. 402, Oradea, Romania
VAT Nr: RO36554120
Registration No: J05/1751/2016
Telefon: +40 772 154 931
